Press Room from 2005
In 2005, data from the wRatings System was published by Adjoined Consulting, Inc. Gary A. Williams, CEO & Founder of wRatings, was the Managing Officer of Research Services at Adjoined. Kanbay International (NASD: KBAY) purchased Adjoined in March 2006.
Managing Customer Expectations
Who manages customer expectations well? Not surprisingly
the consensus pick is Wal-Mart. "They promise very simple things," says John
White, a managing officer in Adjoined Consulting's strategy practice.
Retailers Emphasize Customer Knowledge
With his new study, Williams sees most retail growth coming from the Internet.
Despite a plunge in revenue from 2000 to 2002, Internet retail grew 40 percent
over the past year, while mass merchants (10 percent) and apparel stores (7.6
percent) paled in comparison.
Which kind of
shopper are you?
About 32 percent of shoppers rely most on word-of-mouth to learn about and
choose places to shop. These are the conclusions research firm Adjoined
Consulting drew from interviews with 1,019 shoppers.
Retailers Should Integrate Supply Chains
According to “Retail Demand 2005: Emerging Consumer Desires in the Retail
Sector,” a study released today by Adjoined Research, nearly 80% of consumers
use physical stores, on line, and catalogs interchangeably. This is up from 57%
a year ago, according to the independent research study.
Study: Internet Merchants Growing Fast
According to Retail Demand 2005: Emerging Consumer Desires in the Retail
Sector," a study released today by Adjoined Research, nearly 80% of
consumers use physical stores, on line, and catalogs interchangeably.
New Consumer Research Calls Cingular Top Wireless Performer
Its study, "Retail Demand 2004: Emerging Consumer Desires in the Retail Sector,"
finds that 80 percent of consumers use brick-and-mortar stores, online merchants
and catalogs interchangeably, up from 57 percent in 2003.